Centres

Make Trax – Case Study

Updated: 18/03/2025

Name of Client:  ‘Brooke’ written entirely by them

Date Consent signed: 12/12/24

Project Worker: Kat Last

Since working with Make Trax, and specifically Kat, I feel I’ve improved so much mentally in regard to professional development, and my own personal confidence. With the work we did, I feel as though my future goals are reachable and not just ‘nice ideas’. The structure of the meetings worked so well within my life, the chats we were able to have left my head feeling less scrambled. I don’t feel as though my personal and professional self are two different people anymore, I feel like one confident person. While there were bumps in the road and I haven’t gotten on to a farm at the end of this program, I have stepped into a job that I really enjoy and it doesn’t add any extra stress to my life and I feel fulfilment from it. We dealt really well with the annoyance of Plumpton, while on the outside it seemed like a bright star that appeared from the mists, it soon turned out to be just air pollution. Despite this, and in the past I would have considered this an end to my goals, Kat and I worked through this and found other options that I was happy with.

Kat also connected me with Dara from Amaze, we worked together to create a reasonable adjustments template so I feel more confident in expressing adjustment I may need due to my mental health and neurodivergence. Kat and I did lots of things together, we made a colour chart for my moods so it was easier to explain to Kat how I was feeling, without all the heavy words. Since working together, I have been able to consider myself vulnerable, which is a word I never ever intended to use to describe myself, but working with Kat I know it’s not a bad thing.

Kat never pushed me; they were always honest – it was exactly what I needed. I do struggle to connect to people sometimes, and Kat made me feel so comfortable, and allowed me to be vulnerable. Because of this, I think the work we did together is some of the most beneficial work I’ve ever done in my young adult life. I will genuinely always remember the things Kat said to me.

I’ve been in and out of services for a long while, I know what works for me and what doesn’t, and this did. I was sceptical at the start, but while we did my risk assessment, I knew I was going to be respected, spoke to honestly and never pressured or pushed down a road I didn’t want to go. I was able to believe in myself as a person, I am valuable, honest, organised, curious any many more things.

In unprofessional terms, Kat is a G, and Make Trax is a sound program. Big up to Kat, one of the soundest people on the planet and one of the best people I’ve ever met! Genuinely, thank you.

I offer no improvements or suggestions; I am content with this service and the time provided.

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