Amazon and Barnardo’s have launched their JOBS (Journey of Becoming Successful) Project which supports young people, many of whom are care experienced, develop the skills needed to secure work and develop their careers.

The aim is to help prepare young people (aged 18-29) who are not in education, employment or training (NEET) and follows successful pilot schemes at Amazon fulfilment centres, which has seen 83% of participants finish the course and secure full-time work or a return to education.

In addition to the four pilot locations at Tilbury, Gateshead, Coventry and Dartford, launches will take place in Greater Manchester, Dunfermline and Swansea in 2023. A further three more locations will be announced in 2024. That means by 2025 the partnership will have helped a total of 500 young people since the JOBS Project began.

We believe in the potential of all young people, and know that Amazon is a place their careers can start, grow and thrive. Working alongside Barnardo’s we have seen the programme grow from strength to strength and, most importantly, it’s having an incredible impact on the lives of young people.

John Boumphrey
Amazon’s UK Country Lead

Autumn, who works at the Gateshead fulfilment centre, is one of several care leavers who has taken part in the pilot programme. She said: “It focuses my mind on something better, and I feel like I am on a good path. I enjoy work and I enjoy being in the team.

“I have hopes for the future now and want to continue working here.”

Barnardo’s CEO, Lynn Perry MBE, said: “The cost-of-living crisis means that many more children and young people are growing up in poverty and missing out on opportunities, which affects their future prospects. We are delighted that through our partnership with Amazon, we can now help even more young people across the UK to build routes into employment and education within their local community thanks to the expansion of our JOBS Project.”

Amazon’s UK country lead John Boumphrey said: “I am exceptionally proud of our partnership with Barnardo’s. We believe in the potential of all young people, and know that Amazon is a place their careers can start, grow and thrive. Working alongside Barnardo’s we have seen the programme grow from strength to strength and, most importantly, it’s having an incredible impact on the lives of young people.

“This initiative is unique in the level of support it provides and I am immensely proud of both the young people themselves and of our Amazon team which is making great strides to improve and expand its reach.”

Minister for Social Mobility, Youth and Progression, Mims Davies, said: “I know first-hand from DWP’s individual tailored support for care leavers that they have so much to offer, and the ‘JOBS Project’ looks like an exciting opportunity for hundreds of care leavers to take a huge step forward; build their confidence, boost their career chances and learn valuable new skills.

“I’m pleased Amazon and Barnardo’s are so invested in this programme, and I encourage organisations across the UK to emulate them to see how they can employ and help get the best out of young people who are care leavers. With this support they can overcome any extra barriers they may have, in order to progress forward and reach their full potential.”

Over 40 per cent of young people leaving care are classified as NEET and face a wide range of issues including self-harm, homelessness, mental health, debt and money management, self-esteem, ADHD, and autism, as well as young people caring for parents.

Amazon funds 10 weeks of pre-employment training for candidates with the aim of a permanent job at the company or another employer at the end of the course. The JOBS Project focuses on building up the confidence, mental and physical health, and skills of young people to enable them to achieve their full potential. You can learn more about the programme and how it impacts the life of a young person here.

The JOBS Project has supported 65 young people since 2021. The participants came from a diverse range of backgrounds and have experienced challenges in their lives. Around 95% of participants in 2022 felt that, as well as employability skills, they had learned life skills that they can transfer into the world of work.

The course is designed to be more welcoming and informal than a school setting, which is an environment where many of these young people have struggled.

The JOBS Project logo