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Whether you are preparing for your first Retail role, or hoping to secure a supervisory position, we have the level to suit your needs.
As well as providing vocational skills for work, these courses offer a broad curriculum designed to develop self-confidence, personal and social skills, Employability, Maths, English and IT skills.
You will be trained in:
- Customer Service
- Handling finances
- Stock checking
- Pricing and receiving goods
- Packaging and wrapping products
- Health and Safety and Ergonomics
The majority of learning takes place off-site in high street shops and retail outlets.
Whether you are preparing for your first Retail role, or hoping to secure a supervisory position, we have the level to suit your needs.
As well as providing vocational skills for work, these courses offer a broad curriculum designed to develop self-confidence, personal and social skills, Employability, Maths, English and IT skills.
You will be trained in:
- Customer Service
- Handling finances
- Stock checking
- Pricing and receiving goods
- Packaging and wrapping products
- Health and Safety and Ergonomics
The majority of learning takes place off-site in high street shops and retail outlets.
Whether you are new to Warehousing and Storage or you want to have your skills recognised by a National Qualification, we have a level to suit your needs.
As well as providing vocational skills for work within Warehousing and Storage, these courses offer a broad curriculum designed to develop self-confidence, personal and social skills, Employability, Maths and English.
You will be trained in:
- Stock Control
- Pricing and receiving goods
- Packing and wrapping products
- Health and Safety and Ergonomics
The majority of learning takes place off-site in Retail Warehousing areas.
This qualification is for those just starting out in the industry, helping them to learn, develop and practice the skills required for employment in the retail industry.
This qualification is for those just starting out in the industry, helping them to learn, develop and practice the skills required for employment in the retail industry.
As part of your learning, you will develop skills in face-to-face, telephone and written customer correspondence.
As well as providing vocational skills for working in customer service, these courses offer a broader curriculum designed to develop self-confidence, personal and social skills, Employability, Maths, English and IT skills.
You will learn how to effectively:
- Manage customer enquiries and respond to customer requests
- Deal with customer problems and provide solutions
- Handle customer complaints in a professional and responsible manner
This qualification is for those just starting out in the industry, helping them to learn, develop and practice the skills required for employment in the retail industry.
As part of your learning, you will develop skills in face-to-face, telephone and written customer correspondence.
As well as providing vocational skills for working in customer service, these courses offer a broader curriculum designed to develop self-confidence, personal and social skills, Employability, Maths, English and IT skills.
You will learn how to effectively:
- Manage customer enquiries and respond to customer requests
- Deal with customer problems and provide solutions
- Handle customer complaints in a professional and responsible manner
