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You will be trained in:
- IT Communication fundamentals
- Understanding business communication
- Working in an office environment
- Developing customer service skills
- Word processing software & packages
As well as providing vocational skills for work within Office and Business Skills, this course also enables you to develop self-confidence, personal and socials skills, IT skills and employability skills. You will be able to develop and learn skills, knowledge and understanding for Office and Business Skills
Diploma in Business & Administration Level 3
Course Length: 1 Year
Grading: Equivalent to 1 A Level
Modules: Consists of 8 Business and 2 IT Modules.
At Level 3 you will learn how to supervise others and contribute to wider departmental or organisational change.
For this qualification you will learn in a group environment. You will be assessed using dual assessment through either an assignment or multiple choice online test.
Level 3
You are fairly new to administration or have worked in an administrative role for some time. You would like to prepare to move into a leadership role by learning how to effectively supervise others and contribute to wider departmental or organisational change.
All the resources learners need to complete the qualification are accesses through to Google Classroom Platform. Learned will have access to laptops and desktop computers.
Diploma In Business & Administration Level 2
Course Length: 1 Year
Grading: Equivalent to GCSE Grade 4 or C
Modules: Consists of 7 Business, 2 IT and 1 Customer Service Module.
At Level 2 you will learn how to work with others, and carry out everyday administrative tasks as well as develop a level of individual responsibility.
Level 2
You work or want to work in a business support role. You are interested in learning how to carry out everyday administrative tasks.
All the resources learners need to complete the qualification are accesses through to Google Classroom Platform. Learned will have access to laptops and desktop computers.
After successful completion of this course you can then progress on to Level 3 Business study program or Level 3 Business administrator apprenticeships.
The following is covered:
Knowledge and Skills
– Leading People – Managing People – Building Relationships – Communication – Operational Management – Project Management – Finance – Awareness of Self – Management of Self – Decision Making
Behaviours
Take responsibility – Inclusive – Agile – Professionalism
The level 3 apprenticeship standard for the Business administrator is designed for apprentices in administrative roles. Business administrators show excellent administrative skills and behaviours as well as strong product and/or service knowledge. They provide service in line with business administrative standards and strategy and understand regulatory requirements.
Our Level 3 Diploma for the Business Administrator 3473-03 done through City and Guilds, supports the delivery of all the skills, knowledge and behaviours required. Apprentices will receive a certificate upon successful completion.
This apprenticeship takes an average of 18 months to End point assessment (EPA) and will iclude content delivery, monthly reviews, Maths and English support (if required). All apprentices have to have a minimum of 6 hours per week off the job training (OTJ).
Business administrator end point assessment events are:
- Knowledge test
- Portfolio-based interview
- Project/improvement process presentation
